Privacy Policy

At NeleShop, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website.

Information We Collect:

• Personal Information: When you create an account, place an order, or contact us, we may collect personal information such as your name, email address, shipping address, and phone number.
• Payment Information: When you make a purchase, we collect payment information such as credit card details or other payment methods.
• Browsing Information: We may collect non-personal information such as your IP address, browser type, device information, and browsing patterns when you visit our website.

How We Use Your Information:

• To process and fulfill your orders, including shipping and delivery.
• To communicate with you regarding your orders, inquiries, or promotions.
• To personalize your shopping experience and provide relevant product recommendations.
• To improve our website, products, and services based on your feedback and browsing behavior.
• To prevent fraud, detect unauthorized access, and ensure the security of our website and users.

Information Sharing and Disclosure:

• We may share your information with trusted third-party service providers, such as shipping companies and payment processors, to fulfill your orders and provide essential services.
• We do not sell, trade, or rent your personal information to third parties for marketing purposes without your consent.
• We may disclose your information to comply with legal obligations, enforce our policies, or protect our rights and property.

Data Security:

• We implement security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• We use industry-standard encryption protocols to safeguard sensitive information during transmission.
• However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices and Rights:

• You have the right to access, update, or delete your personal information by logging into your account or contacting us directly.
• You may opt-out of receiving marketing communications from us by following the instructions provided in our emails or contacting us.
• Please note that certain information is necessary for us to provide our services, and opting out may affect your ability to use our website or place orders.

Changes to this Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website.
• We encourage you to review this Privacy Policy periodically for updates and changes.

Contact Us: If you have any questions, concerns, or feedback regarding this Privacy Policy or our practices, please contact us.